ING home loans

ING Australia is owned by ING Group, a multinational bank that is headquartered in Holland. ING has held an Australian banking licence since 1999, and has more than 1,000 staff and 1.5 million customers.

ING’s Australian corporate head office is in Sydney, although the bank doesn’t have any branches. Instead, customers interact with the bank by phone, by email or over the internet.

Borrowers can apply for an ING home loan online or over the phone.

Other available products

Personal Finance Editor

Content updated

01 Aug, 2023

Product data updated

17 Nov, 2024

Why choose ING

Benefits

Award winning customer service
Opportunity to bundle loans with other ING products
Loans offer additional discounts to owner-occupiers
Flexible loan options

Drawbacks

Online lender has no branches
Some loans have annual fees

Home Loans calculator

Use our home loan calculator to see how much you’d have to repay under different borrowing scenarios.

Your estimated mortgage repayments

Total interest

Total repayments

How much can I borrow?

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All calculations are estimates only; they are not guarantees, pre-qualifications or pre-approvals for borrowing. All results are based solely upon the data entered into the calculator.
It is assumed that data entered into the calculator, including interest rates, do not change for the lifetime of the loan - unless specified.
The Present Value provided by this calculator is displayed as the amount labelled 'Loan amount'.
At the end of the interest-only period, the rate may change. For this calculation, rate switches to the current rate.
The current rate is today’s average big 4 owner occupier advertised discounted variable rate (LVR 80%), unless you have inserted your own rate.
Interest is calculated by compounding on the same frequency as the repayment selected, i.e. weekly, fortnightly or monthly.

Months are assumed to be of equal length. However, given some months are longer than others, interest charged may vary depending upon the month.
One year is assumed to contain exactly 52 weeks or 26 fortnights. Thus each year has 364 days.
The calculator uses the unrounded repayment to derive the home loan summary line graph and repayment schedule. However, institutions may round repayments to the nearest cent.
Your final mortgage repayments or borrowing amount will depend on your lender’s eligibility criteria among other factors.
Calculator does not include the cost of fees or other extra charges.
Calculator does not account for changes to interest rates over time.
This calculator is for information purposes only. Any advice is general and has not taken into account your personal circumstances. Consider whether you need financial advice from a qualified adviser.
After the interest only term ends, your repayments will change based on the current* interest rate. This rate is subject to change. Read our full disclaimer.

Contact a mortgage broker

ING home loans are available through brokers who can help find the right loan and manage your application at no charge.

Salil Arora

VIC3023

Customer Representative Number: 543601

5.0

25 Google reviews

Get expert advice from a home loans specialist.

First home, next home, investment, refinance, or SMSF loan? OK, where do we start? First things first—let’s start with...

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Jason Bai

VIC3000

Customer Representative Number: 506957

Get expert advice from a home loans specialist.

• I‘ve helped thousands of clients achieve their homeownership dreams with personalized mortgage solutions. • I special...

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Simon O'Kelly

VIC3205

Customer Representative Number: 511481

5.0

74 Google reviews

Get expert advice from a home loans specialist.

I specialise in helping: • First Home buyers • Refinancing to get extra funds, a better rate or to consolidate other d...

View Profile

ING customer service

While ING is an online-only lender, its support network is far from limited. All general enquiries can be answered by the 24/7 contact centre and each home loan and saving product has its own hotline. Customers who prefer email can contact customer support directly. Sydney-based customers can pop into the ING Lounge in the Sydney CBD for face-to-face support.

✓ Customer service centre (phone)

✓ Mobile app

✓ Online banking

✓ Email

✓ Customer support centre

How to apply for an ING home loan

Borrowers wanting to apply for an ING home loan can either complete an online application form, or call an ING Mortgage Specialist for assistance.

Before applying for an ING home loan, think about what you can afford to borrow and what other costs you need to consider.

To apply for an ING home loan, you will need to supply the following information:

Details of your income and employment including your employer's contact details.
Proof of savings and your last three bank statements.
Proof of identity.

About ING home loans

Although ING is an international banking giant, in Australia it competes with the big four banks. While these banks offer large branch networks and brand recognition, ING tries to differentiate itself with simpler products and a more efficient application process.

ING offers a range of mortgage options, including:

Home loans for owner-occupiers
Home loans for investors
Principal and interest mortgages
Interest-only mortgages
Mortgages with variable interest rates
Mortgages with fixed interest rates

ING home loans customers have two options for starting a mortgage application - they can fill in an online form or they can call a customer service rep. Once an application is lodged, customers can track it over the internet; they will also receive updates from ING by text and email.

ING home loan rates

ING is a competitive home loan lender that can often offer customers lower rates than other big-name lenders.

ING home loan rates vary, depending on the status of the borrower and the type of mortgage they want.

In general, owner-occupiers are charged lower interest rates than investors, while principal and interest borrowers are charged lower interest rates than interest-only borrowers.

Also, borrowers with bigger deposits are often charged lower interest rates than borrowers with smaller deposits.

ING home loans review

ING could be an attractive option to borrowers who not only want the ‘security’ of a big, international bank but also want a lender that will compete with Australia’s big banks.

ING doesn’t offer as many mortgage options as some other banks, though its rates can be more competitive.

ING provides mortgages to owner-occupiers and investors. Borrowers can opt for variable-rate mortgages or fixed-rate mortgages, and can pay principal and interest or interest-only.

Whatever option you choose, you won’t be able to pop into a branch outside of the Sydney CBD, because ING is an online-only lender. So you’d have to be comfortable managing the mortgage application process by phone, text, email and internet.

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About our expert

Mark Bristow

Personal Finance Editor

Mark Bristow is RateCity's Home & Personal Finances Editor, and an experienced analyst, researcher, and producer. While primarily focused on Australian mortgage and home loan expertise, he has experience across energy, home and travel insurances. Mark has been a journalist and writer in the financial space for over ten years, previously researching and writing commercial real estate at CoreLogic. In the years since, Mark has worked for the Winning Group, Expedia, and has seen articles published at Lifehacker and Business Insider.

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^Words such as "top", "best", "cheapest" or "lowest" are not a recommendation or rating of products. This page compares a range of products from selected providers and not all products or providers are included in the comparison. There is no such thing as a 'one- size-fits-all' financial product. The best loan, credit card, superannuation account or bank account for you might not be the best choice for someone else. Before selecting any financial product you should read the fine print carefully, including the product disclosure statement, target market determination fact sheet or terms and conditions document and obtain professional financial advice on whether a product is right for you and your finances.

ING home loans

Why choose ING

Benefits

Drawbacks

ING Home Loans