BOQ home loans

Bank of Queensland operates a 24/7 call centre for customer enquires. There is no Live Chat service but you can access the BOQ property app when you are considering your property purchase. Home loan applications and regular banking can be done online.

• Customer service centre operates 24/7
• Mobile app
• Online banking
• Email
• Branch
• Mobile banking staff
• BOQ property app

Customers can apply for a Bank of Queensland loan online. Before applying for a home loan it is advisable to think about how much money you could conceivably borrow given your financial situation and income. You will also need to provide documentation when applying for a home loan. This will include:

• Personal identification material.
• Proof of income and other earnings.
• Proof and type of employment.
• Details of current loans, debts and liabilities.
• Personal insurance documents.

Bank of Queensland tends to offer a slightly thinner range of mortgage options than Australia’s big four banks. However, Bank of Queensland still caters to a variety of home loan customers. Their offering includes:

• Owner-occupier home loans
• Investor home loans
• Lines of credit
• Self-employed (low-doc) loans

Bank of Queensland customers are free to choose from several interest rate options, including:

• Variable interest rates
• Fixed interest rates
• Principal-and-interest home loans
• Interest-only home loans

Bank of Queensland home loans may also offer specific features, such as internet banking, ATM access, mortgage offset facility and redraw facility.

Customers who bundle transaction and home loans products can enjoy discounted rates and fee waivers on their home loan.

Bank of Queensland home loans tend to charge moderately low interest rates and moderate upfront and monthly fees.

Bank of Queensland mortgage rates differ from product to product, but in general their interest rates tend to be moderately low for both owner-occupiers and investors.

As a general rule, owner-occupiers are charged lower interest rates than investors, and borrowers who choose to pay principal-and-interest get lower rates than interest-only borrowers.

Bank of Queensland home loan rates can be categories into four clear tiers:

1. Owner-occupiers with principal-and-interest mortgages (lowest rate)
2. Investors with principal-and-interest mortgages (second-lowest rate)
3. Owner-occupiers with interest-only mortgages (second-highest rate)
4. Investors with interest-only mortgages (highest rate)

Bank of Queensland home loans also charge differently for variable loans and fixed loans. The interest rate charged on fixed loans varies with the term length. Customers can fix their rate for up to five years, though rates tend to go up as the term lengthens.

While Bank of Queensland is based in Queensland, they have 190 bank branches across Australia, making it easy for all Australians to access their home loans, no matter where they call home.

Though Bank of Queensland may not offer the same variety as Australia’s big four banks, customers still have several options when it comes to finding the right home loan. Customers can choose between principal-and-interest and interest-only loans, and between variable-rate and fixed-rate mortgages.

In terms of interest rates, Bank of Queensland tends to charge moderately low rates. While they may not charge the lowest home loan rates, their interest is reasonable when compared with current home loan interest rates on the market.

Bank of Queensland home loan fees tend to be moderate in both their upfront and ongoing costs.