Beyond Bank home loans

Beyond Bank has a moderate branch network and a call centre open six days per week. It also offers online banking services 24/7, mobile banking services and live chat. Beyond Bank has branches in NSW, SA, WA, ACT and VIC.

• Customer service centre (phone) – open 6 days a week
• Phone banking available
• Live Chat
• Online banking
• Email
• Branch
• Mobile banking staff
• Mobile apps

Beyond Bank customers can apply for a home loan online or seek assistance from a customer service representative by phone, email or chat. Before applying for a home loan it is advisable to think about how much money you could conceivably borrow given your financial situation and income. You will also need to provide documentation when applying for a home loan. This will include:

• Personal identification material.
• Proof of income and other earnings.
• Proof and type of employment.
• Details of current loans, debts and liabilities.
• Personal insurance documents.

Beyond Bank Australia home loans are suited to a variety of mortgage customers:

• First home buyers
• Upgraders
• Investors
• Refinancers
• Renovators

Borrowers who take out Beyond Bank Australia home loans can choose from a variety of interest rate options:

• Principal-and-interest home loans
• Interest-only home loans
• Variable interest rates
• Fixed interest rates
• Split loans

Beyond Bank Australia mortgages have maximum loan terms of 30 years. Additional repayments are allowed on some products. Depending on the Beyond Bank home loan you choose, you may also be offered offset accounts and redraw facilities.

Mortgage borrowers may also enjoy special discounts by combining a Beyond Bank Australia home loan with another Beyond Bank product, such as low-rate credit cards.

Beyond Bank Australia home loan rates tend to be in the middle of the spectrum, ranging between moderately low and moderately high. Fees vary from product to product, with some waiving establishment fees.

Beyond Bank Australia home loan rates vary from product to product, but generally tend to be middle of the market. Generally speaking, they don’t offer the lowest rates, but their rates are lower than those charged by the big banks.

As a challenger lender, Beyond Bank must find ways to stand out from Australia’s big four banks. Their need to differentiate is one reason they offer lower rates. Another reason is that the bank is owned by its customers rather than shareholders, which means it doesn’t have the same imperative to maximise profits.

Beyond Bank Australia has a range of home loan products that each come with unique interest rates. As a general rule, owner-occupiers are given lower interest rates than investors and variable loans are cheaper than fixed-rate loans. Interest rates can be fixed for up to five years; generally, the rate will go up as the term lengthens.

Beyond Bank Australia is not one of Australia’s big four banks, and therefore it doesn’t provide the same range of home loan products as its larger competitors. It does, however, tend to charge lower rates than the big four banks.

Beyond Bank Australia home loan rates tend to be moderately low to moderate, with owner-occupier loans leaning toward the moderately low range. Investors who pay principal and interest on their variable home loan can typically find moderately low rates as well.

While Beyond Bank’s rates are generally on the cheaper end of the spectrum, its fees are more likely to be moderate than market-leading. Both upfront and ongoing fees typically sit within the moderate to moderately high range. These fees include one-off establishment fees, settlement fees and monthly account-keeping fees.