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Do you need a home insurance broker?

Mark Bristow avatar
Mark Bristow
- 3 min read
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Home insurance brokers weigh up different insurance options to help find the best policy for your needs. While brokers are not for everyone, some people find them helpful when navigating through the insurance market. 

If you’re unsure about how to find the most appropriate home and contents insurance policy for your needs you may consider hiring an insurance broker. Insurance policies can be very confusing, with all the jargon and complicated terms and conditions.

You may also be confused about what risks to cover with your policy. A home and contents insurance broker can help you understand and evaluate the various options.

Benefits of brokers

Brokers work with you to help you find the best insurance cover. Some of the benefits a broker may offer you include:

  • Brokers assess your insurance requirements and budget to find the best policy with maximum cover.
  • Brokers can help you understand the technical terms and features of different policies, and provide answers to your questions.
  • Brokers can sometimes find special deals and discounts and negotiate favourable terms on your behalf.
  • Brokers can offer guidance in case you need to file a claim.

Sometimes insurers pay a commission to the online home insurance broker when you purchase a policy. The broker may also charge a fee for providing advice. Before you start working with an insurance broker, it’s worth clarifying if the broker receives commissions and how they charge any fees. 

How to choose the best home insurance broker?

While there is no single ‘best home insurance broker’ for everyone, a quick online search for home insurance brokers near me should provide you with several options. You can search on the National Insurance Brokers Association to find a qualified and registered broker. 

Before you choose a broker, it’s worth considering factors such as a broker’s experience, services offered, references from past clients, and if they will charge any consulting fees or receive a commission from the insurance company.

What’s the difference between insurance agents and brokers?

Insurance agents represent one insurer while brokers are typically independent service providers that do not work for only one insurance company. Agents can provide guidance only on the policies offered by the insurance company they represent. Insurance brokers can help you compare various options from different insurers and guide you on the best policy to suit your requirements.

If you’re wondering whether insurance brokers are impartial, they have a responsibility to offer the best policy in your interest. Brokers are also legally required to declare any fees or commissions receivable upfront to enable you to make an informed decision.

Is policy customisation possible?

Insurance brokers understand your requirements and can help you customise your insurance cover to suit these needs. For example, they may be able to help you procure multiple policies from different insurers or customise one single policy to match your budget while covering the necessary risks. Brokers may also be able to help you get optional extras on your insurance, vary the excess to adjust the premium cost, or enhance the cover limit for your benefit.

Some home insurance brokers may be well-connected in the industry, with wider access to different insurance products, with options suitable for properties with higher prices. This may allow them to negotiate better terms and offer you a better home insurance deal at competitive pricing.

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Product database updated 24 Dec, 2024

This article was reviewed by Mia Steiber before it was published as part of RateCity's Fact Check process.