- Home
- Investment Funds
- News
- Big four banks and AMP repay $60m, much more to come
Big four banks and AMP repay $60m, much more to come
Five financial institutions embroiled in a financial advice scandal have so far coughed up tens of millions of dollars in refunds and interest.
ASIC, the financial services regulator, announced that ANZ, Commonwealth Bank, NAB, Westpac and AMP have now repaid $60.7 million to more than 45,000 customers.
This was for “failing to provide general or personal financial advice to customers while charging them ongoing advice fees”.
These five institutions have estimated that they will eventually have to pay $204 million of compensation, plus interest, according to ASIC.
The table below shows the compensation payments and estimates that were reported to ASIC as of 21 April.
| Group | Compensation paid or offered | Estimated future compensation (excludes interest) | Estimated total (excludes interest) |
|---|---|---|---|
| AMP | $3.8m | $0.6m | $4.4m |
| ANZ | $43.8m | $8.6m | $52.4m |
| Commonwealth Bank | $5.9m | $99.8m | $105.6m |
| NAB | $4.6m | $0.4m | $5.0m |
| Nulis Nominees (part of NAB Group) | Nil | $34.7m | $34.7m |
| Westpac | $2.7m | Not yet available | $2.7m |
| Total | $60.8m | $144.1m | $204.9m |
Fees for no service
The scale of the financial advice scandal first became apparent in October 2016, when ASIC released a report called Financial advice: Fees for no service.
At the time, ASIC estimated that the total compensation bill could reach $178 million, plus interest.
ASIC said there were two reasons customers didn’t get what they paid for:
- The customer did not have an adviser allocated to them, but was charged a fee for ongoing advice – usually by deduction from the customer’s investment products
- The adviser allocated to the customer failed to deliver on their obligation to provide the ongoing advice service and the licensee failed to ensure that the service was provided
Disclaimer
This article is over two years old, last updated on May 22, 2017. While RateCity makes best efforts to update every important article regularly, the information in this piece may not be as relevant as it once was. Alternatively, please consider checking recent investment funds articles.
Fact Checked
Share this page
Get updates on the latest financial news and products
By continuing, you agree to the RateCity Privacy Policy, Terms of Use and Disclaimer.
